Why TWI Job Relations?

At a time of increasing competition for staff, the quality of leadership is more important than ever. Despite this, studies show that a significant proportion of employees across the world today are ‘actively disengaged’. This is reflected in reduced productivity, increased absenteeism and high employee turnover.

TWI Job Relations training gives companies an off-the-shelf solution to improve the quality of leadership of their first-line supervisors and middle-management. How they manage others is central to how the organisation is viewed by its employees, how likely they are to stay and how they perform. After all, first-line supervisors are the line managers of 50% - 75% of the entire workforce of a typical organisations.

Supervisors and managers get results through others. Their teams’ performance is directly influenced by the quality of their leadership. Supervisors and managers are leaders when their people follow them. In TWI Job Relations we say, that great supervisors get their people to do what needs to be done, when it needs to be done and in the way it needs to be done because they want to do it - not because they are told to.

TWI JR teaches supervisors this skill of leading others. They learn recognise and get into people problems early, when they are still small and easy to solve. They learn how to analyse problems with attitudes, behaviours and relationships, generate a broad range of possible actions and implement the right actions daily and at the right time for optimum results for all involved. Participants of TWI Job Relations training also learn easy routines which, when they are applied daily, greatly strengthen relationship with individuals and within the team and build strong bonds of trust that boost employee engagement, grow performance and unlock discretionary effort.

TWI Job Relations - Program overview

Skill developed: solving people problems, building trust & team-work